International
All items being despatched internationally will be sent by Australia Post air mail, Express Airmail where possible. Postage will be calculated in your shopping cart and will reflect the total cost of postage, Insurance and packing for 10% of the total price of your order up to AUD$1200 or 6.5% for orders totalling AUD$1201 or more.
Estimated delivery time by Australia Post for express Airmail to Europe and the Americas is 5 to 6 working days. (However, delays may be experienced if affected by global events as we have seen in recent years)
Australia
The charge for insurance, postage and packing to addresses within Australia is 5.0% for orders totalling up to AU$1,200.00 or 3.5% on orders totalling AU$1,000.00 or more.
There will be a small number of items on the website that are noted as needing special postage consideration due to their size and nature. This will be noted in the information contained on the item on the website. So if you are interested in purchasing one or more of these items please contact us first. It will generally only apply to limited items in the Antique and Arts sections of our online shop.
RETURNS
– If an item does not live up to expectations for any reason it may be returned for a full refund of the Purchase price, provided it is received in exactly the same condition as when sent.
– This applies as long as it is done within 14 days of receipt and that you notify us by email before returning an item.
– Our guarantee of authenticity is without time limit as long as the item is vetted by an accepted and knowledgeable source
How to Order
Any item you decide, whilst browsing our site, that you would like to purchase can be added to your shopping cart by simply clicking on the “Add to Cart” Cart” button next to the item. This item will then be added to your “shopping cart” for further consideration at the end of your browsing, and if satisfied for completing a purchase. You can add as many items to your cart as you wish.
If you elect to delete any items from your cart, click on the “Remove” button next to the item, when on the Shopping Cart page.
When your list is complete, please make the appropriate selection on the page as to whether you are an Australian resident or not and press submit. This will just refresh the page with the more relevant shipping charges displayed on the screen.
Next, click on the “Proceed to Checkout” button at the bottom of the page. This will bring up a secure form into which you should enter the details required. All entries have to be made, except those marked “optional”. When this is done, press “Submit”. If all the details were properly entered, your order will go through, otherwise you will be notified of the problem.
Please note that errors will occur if your browser is set to reject “cookies”.